01About these rules
Goexch uses these rules to settle bets, and they apply to every bet placed with a Goexch ID. If a market shows its own rule when you bet, that rule applies to that bet.
The rules start with what applies to every bet, then cover cricket, other sports and the live casino, and end with disputes. The terms and conditions cover the conditions of using your account, and the community guidelines cover conduct.
02General rules for every bet
- Confirmed bets stand
- A bet is accepted once it appears in your open bets. After that it can't be cancelled or changed.
- Suspended markets
- A market can be suspended at any time, for example after a wicket or a goal, or while prices update. We don't accept bets while it is suspended.
- Late bets
- A pre-match bet placed after the event has started, or any bet placed after the outcome was known, is void and the stake is returned.
- Official result
- Bets settle on the official result declared by the event's governing body at the end of the event. Later appeals, disqualifications or amended scorecards don't change a settled bet.
- Palpable errors
- If a bet is accepted at an obviously wrong price, for example after a technical fault or a typing error, it settles at the correct market price at the time. If no correct price can be found, the bet is void.
- Dead heats
- When two or more selections tie and the market has no tie option, the stake is split equally between them and each part is paid at full odds.
- Void bets
- A void bet is settled as if you never placed it, and the stake goes back to your balance.
03Cricket: match odds
- Limited-overs matches
- T20, ODI and The Hundred settle on the official winner, including a super over or any other tie-breaker used. An official tie with no tie-breaker settles as a dead heat.
- Rain and reduced overs
- If a shortened match has a declared result, including under the DLS method, bets settle on that result.
- Abandoned or no result
- Match odds bets are void.
- Test matches
- Match odds include the draw. If the match is drawn, bets on the draw win and bets on either team lose.
04Cricket: session markets
A session market settles on the batting team's runs at the end of the stated over. Extras count, including wides, no-balls, byes and leg byes. Penalty runs count if they are added to the batting team's total in that innings.
- Innings ends early
- If the team is all out or reaches its target before the session's over, the session settles on the team's final total for the innings.
- Rain or reduced overs
- If play stops and the session's over is never bowled, the session is void unless its result was already decided. If overs are reduced after a session opened, that session is void.
- Super overs
- Super over runs don't count towards any session market.
05Cricket: fancy, player and toss markets
- Player runs and wickets
- Settled on the official scorecard. Bets on a player who isn't in the playing XI are void. A batter who retires hurt is settled on their score at retirement, unless they bat again in the same innings, when their final score counts.
- Fall of wicket and partnerships
- Settled on the score when the stated wicket falls. If the innings ends before that wicket falls, the market settles on the innings total.
- Super overs
- Runs, wickets and boundaries in a super over don't count towards fancy or player markets.
- Toss
- Settled on the official toss result. If no toss takes place, every toss bet is void.
06Other sports
- Football
- Match result, totals and handicaps settle on the score at the end of normal time, including stoppage time but not extra time or penalties, unless the market says otherwise. If a match is abandoned or postponed and not completed, bets are void unless their result was already decided.
- Tennis
- If a player retires or is disqualified after at least one full set, the player who goes through wins the match. If it happens before a set is completed, match winner bets are void. Set and game markets already decided stand.
- Kabaddi, racing and esports
- Settled on the official result at the end of the event. Bets on a runner or team that doesn't take part are void.
07Live casino and card games
Each live casino or card game round settles on the result dealt in that round, as shown on the stream and in your bet history. If a round is interrupted before it finishes, for example by a stream or connection failure at the studio, bets on it are void and stakes are returned.
If your own device loses connection, the round still goes ahead and settles normally.
08Settlement times and disputes
Most markets settle within 5 to 15 minutes of the result. Multi-day events such as Test matches, and results that need official confirmation, can take longer.
If you think a bet settled wrongly, message your account manager on WhatsApp within 7 days of settlement. Include the match, market, stake, odds and the time you placed the bet, all shown in your bet history. We check each dispute against the official result and these rules, and tell you the outcome in the same chat.