In this guide · 4 sections
The short answer
To add money to your Goexch Wallet, log in, open Wallet, choose UPI or bank transfer and pay the exact amount on screen. Save the UTR number from your banking app. Most deposits show within a few minutes, and if one is slow, that UTR is what support uses to find your payment.
AI overview
Key takeaways
- You need a Goexch ID that you can log in to.
- Log in with your Goexch ID and password.
- Rounding the amount is the most common one.
What do you need before depositing?
You need a Goexch ID that you can log in to. Pay only through the Wallet screen inside your account. A UPI handle sent to you in a random chat has no link to your balance, and money paid there is usually gone for good.
How do you deposit step by step?
- Log in with your Goexch ID and password.
- Open Wallet and pick UPI if you pay with GPay, PhonePe or Paytm, or bank transfer if you prefer IMPS.
- Pay the amount displayed, screenshot the receipt and copy the UTR.
- Enter the UTR if asked, then wait on the screen until your balance updates.
A pending deposit normally clears in a few minutes. Don't pay again for the same top-up. If it still hasn't arrived, send your UTR and a screenshot to support, and a manual check starts within 2 hours.
What mistakes do first-time depositors make?
Rounding the amount is the most common one. The figure on the Wallet screen is the figure that should leave your UPI app, and anything different has to be traced by hand. Minimum and maximum amounts are listed on the transaction limits page, and your bank's own daily UPI cap applies on top of them.
Questions
Frequently asked questions
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