In this guide · 4 sections
The short answer
UPI is how most Indian players fund a Goexch Wallet. This guide covers the UPI receipt, the UTR and the difference between a pending and a failed payment. Always copy the UTR, and never pay a personal VPA that someone sends you in a chat.
AI overview
Key takeaways
- You need a Goexch ID you can log in to.
- Open Wallet on the app or site and choose UPI. GPay, PhonePe and Paytm all work.
- The minimum and maximum are shown in the Wallet and on the transaction limits page.
What needs to be in place first?
You need a Goexch ID you can log in to. The Wallet shows the payment details for your deposit. If a chat sends you a personal name and a random VPA, stop. That isn't your Wallet.
How does a UPI deposit work?
- Open Wallet on the app or site and choose UPI. GPay, PhonePe and Paytm all work.
- Pay the exact amount shown, because a rounded figure creates a mismatch.
- Screenshot the success screen and copy the UTR exactly as printed.
- Enter the UTR if asked. If the deposit shows pending, wait and don't pay again.
A failed UPI payment, where the money returns to your bank, is different from a pending one, where it has left your bank but hasn't credited yet. Retrying after a failure is fine. Retrying while one is pending creates a double payment. If the Wallet is still empty after a few minutes, send your Goexch ID and both screenshots to support, and a manual check starts within 2 hours.
What are the deposit limits?
The minimum and maximum are shown in the Wallet and on the transaction limits page. Your bank's own UPI cap also applies. If the bank declines a payment, try a smaller amount or use bank transfer.
Questions
Frequently asked questions
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