Goexch account security: login and phishing safety

It means control of your Goexch ID: the password, the registered mobile number, the Wallet and your history. Phishing is any chat, SMS or page that looks like Goexch and asks for your password, the code you used to verify your number, or a security deposit to a personal UPI.

Support uses the official WhatsApp shown on this site. The ID security tips guide has the short list. This page covers passwords, login and phishing together.

• Save it in your phone's password manager rather than a note or screenshot.
• Never type it on a page you reached from an advert or a forwarded link.
• Never share it in a chat, even one using the Goexch logo.
• Ask support for a new one if you think anyone has seen it.

• A link outside this site asking you to verify your login or unlock your ID.
• A WhatsApp chat that didn't start from this site's link, asking for your password to complete KYC.
• An APK called Pro, Club or Secure. Goexch has no APK.
• A page that accepts any password you type.
• A request to pay a personal UPI to secure the account.

Copycat pages copy the colours, but they can't get into your account unless you give them your password. Close the tab and open this site from your own bookmark. The login issues page covers error screens, and this page covers fake screens.

1. 01Stop typing anything into that chat or page.
2. 02Message the official WhatsApp with your Goexch ID and a screenshot of the fake chat or page, and ask support to lock the ID and reset the password.
3. 03Don't open a second ID as a backup.
4. 04Once you're back in, check your history and Wallet for anything you didn't do and send screenshots to support.
5. 05Don't change your registered mobile number yourself. Ask support.

Don't let the browser save your password on a shared phone, and log out whenever you put it down. Use mobile data rather than café Wi-Fi when you log in. If the phone is lost, message or call support before you worry about the match.