In this guide · 6 sections
The short answer
Goexch KYC is how support confirms that the person on an ID is the person receiving the money. You can open an ID without documents, and KYC happens before your first withdrawal. Verifying your mobile number when you opened the ID isn't KYC. That only confirmed the number.
AI overview
Key takeaways
- It's a check of your name and identity against a government document, so your payout reaches the right person.
- Entering the one-time code when you opened your ID proved you hold that phone number.
- Before your first withdrawal.
- Request your first withdrawal, or ask support to start KYC early.
What is Goexch KYC?
It's a check of your name and identity against a government document, so your payout reaches the right person. While it's pending you can still log in, bet and see your history. Only the withdrawal waits.
Verification is paperwork, not a second registration. The account verification guide gives the steps, the quick KYC guide explains why it exists and the KYC policy page lists what's checked and how your details are looked after.
How is KYC different from verifying your number?
Entering the one-time code when you opened your ID proved you hold that phone number. KYC proves who you are. A chat asking for your password or that code to complete KYC is mixing the two on purpose. Close it and use the official WhatsApp.
When does Goexch ask for verification?
Before your first withdrawal. Support may also ask again if your bank details change or something on the account looks unusual. Depositing more won't skip it.
- A government ID with the same name as your Goexch ID and your bank or UPI account.
- Sent from the WhatsApp number registered on your ID.
- Clear, uncropped photos. One good photo beats five blurry ones.
- Your own documents only.
How do you complete KYC?
- Request your first withdrawal, or ask support to start KYC early.
- Photograph the document support asks for, keeping the whole card in frame.
- Send it on the official WhatsApp with your Goexch ID in the same message. Never send your password.
- If something's rejected, support tells you why. Fix that photo rather than opening a second ID.
- Once verified, your withdrawal goes ahead. Most are processed within a few hours.
What usually holds up verification?
A name that doesn't match across your ID, document and bank account, photos support can't read, documents sent from a different number, and forms from ads during the IPL. The security guide covers password theft. This guide covers name matching on payouts.
Questions
Frequently asked questions
Short answers about betting guides on Goexch. Still stuck? Support replies on WhatsApp at any hour.
Still have a question?
Support is online 24/7
Message us on WhatsApp or live chat, in English or Hindi.
Ask support
