Official helpline

Goexch customer care number

The official Goexch customer care number on WhatsApp and phone, for help with IDs, deposits, withdrawals, login and blocked accounts, 24/7 in English and Hindi.

The Goexch customer care number is the official WhatsApp helpline for every account question, and you can call the same number. A person answers 24/7 in English and Hindi, and most chats get a reply within 5 minutes. Message from your registered mobile with your Goexch ID, a short description and a screenshot.

Official Goexch customer care number

+91 82949 24767

WhatsApp and calls · 24/7 · English and Hindi

Chat on WhatsApp Call

This number is loaded from Goexch's official contact list. Only trust it when you open it from this site.

Every day, match days included: 24/7
Typical WhatsApp reply: ~5 min
English and Hindi: EN · HI
Same number for calls: Call too

At a glance

What can Goexch customer care help with?

IDs, deposits and payouts

Get a new ID, trace a deposit that hasn't arrived or check where a withdrawal has got to.

Login and account fixes

Reset a password, unlock an account after too many attempts or find out why an ID is blocked.

Hindi and English, all hours

Write in whichever language you prefer. Someone answers day and night, including late matches.

Your password stays with you

Customer care never asks for your password, UPI PIN, bank PIN or an OTP, and never sends you to a payment page outside your Wallet.

Four steps

How do you use the customer care number?

A complete first message gets the fastest fix, because nobody has to ask you for details.

Open the chat from this page
Tap Chat on WhatsApp above so you know you have the official number.
Use your registered mobile
Message from the number linked to your Goexch ID. It helps us confirm it's you.
Say what's wrong in one message
Send your Goexch ID, a short description and a screenshot. Add the UTR for a payment, or the bet details for a settlement question.
Keep everything in the same chat
Follow-ups, documents and confirmations all stay in one thread, so nothing gets lost.

What to send

What should you send for each problem?

Find your problem, send what's listed in your first message, and read the guide if you'd like to try fixing it yourself first.

Problem	What to send	Read first
Getting a new ID	Your name and mobile number	Get your ID
Deposit not showing	Goexch ID, UTR and a payment screenshot	Deposit number
Withdrawal pending	Goexch ID and the withdrawal amount	Withdrawal number
Can't log in	Goexch ID, from your registered mobile	Login issues
Account blocked	Goexch ID and any message you saw	Account blocked
Missing bonus	Goexch ID and the offer name	Bonus issues
Bet settlement question	Goexch ID and the bet details	Betting rules
Limits or a break	The limit or break you want	Betting limits

What should you know before you share documents?

Documents are only needed for KYC, usually before your first withdrawal.
Your account manager tells you exactly what to send.
Send them only in your existing chat with the official number.

What we check and why is in the KYC policy.

What should you never send?

Your password, UPI PIN, bank PIN or an OTP
Documents to a new number that contacted you first
Money to any account or QR code someone sends you in a chat

If a number you don't recognise says it's Goexch, stop and message the official number above.

Questions

Frequently asked questions

Short answers to what players ask us most. The full FAQ covers payments, bonuses and account issues.

Still have a question?

Support is online 24/7

Message us on WhatsApp or live chat, in English or Hindi.

Ask support

What is the Goexch customer care number?

Is the customer care number the same as the deposit and withdrawal number?

Yes. Goexch uses one official number for customer care, deposits and withdrawals. It's shown on this page and on the contact page.

How fast does Goexch customer care reply?

Most WhatsApp chats get a reply within 5 minutes. On busy match nights it can take a little longer.

Can I call the Goexch customer care number?

Yes. You can call the same number, 24/7. WhatsApp is usually quicker for anything that needs a screenshot or a UTR.

What should I send first?

Your Goexch ID, a short description of the problem and a screenshot. For a payment, add the UTR. For a bet, add the bet details.

Which documents will customer care ask for?

Only what's needed for KYC, usually before your first withdrawal. Your account manager tells you exactly what to send, in your existing chat. They never ask for a password, PIN or OTP.

KYC policy

Fix it yourself

Quick fixes for common problems

These guides solve most problems without waiting for a reply.

18+ only. Betting involves financial risk, so only play with money you can afford to lose. Responsible gaming